Last updated: 21 August 2026.
In compliance with Article 10 of Spanish Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, the following information is provided:
The purpose of this website is to provide information about the transport services offered by VTC O Pino and to allow users to submit advance booking requests for private hire vehicle services with a driver.
The service is primarily intended for pick-ups in Galicia with a destination in a different municipality, either within Galicia or elsewhere in Spain, subject to the limits established by the transport authorisation and applicable legislation.
Services where both the pick-up point and destination are located within the same municipality are not offered.
Submitting a request through the website does not result in its automatic acceptance and does not guarantee vehicle availability.
All requests must be reviewed and expressly approved by VTC O Pino. The statuses “pending”, “on hold”, “under review” or similar, as well as any bank notification regarding an authorisation, hold or pending amount, do not mean that the journey has been confirmed.
A booking will only be considered confirmed when VTC O Pino sends an express confirmation containing the booking reference and the essential details of the service.
The complete booking procedure is governed by the Terms and Conditions.
Users agree to use the website lawfully, diligently and in good faith. In particular, users must not:
VTC O Pino may block or cancel requests connected with fraudulent, abusive or unlawful use of the website, without prejudice to any legal action that may be taken.
Unless expressly stated otherwise, the texts, designs, logos, images, photographs, graphic elements, structure, code and other content on the website are owned by VTC O Pino or are used with the corresponding authorisation or licence.
Their reproduction, distribution, transformation, public communication or commercial use without the owner’s prior written authorisation is prohibited, except where permitted by applicable law.
VTC O Pino endeavours to ensure that the information published on the website is accurate and that the website remains available and functions correctly. However, it cannot guarantee the absence of interruptions, technical errors, maintenance work, connectivity failures or incidents caused by external providers.
Information regarding distances, estimated travel times and routes may be obtained from third-party mapping services and is provided for guidance only. Actual traffic conditions, roadworks, accidents, weather or other circumstances may alter the actual duration of the journey.
VTC O Pino will not be liable for damage resulting from use contrary to these conditions or from interruptions and failures beyond its control, without prejudice to any liability that cannot legally be excluded.
This website may contain links to third-party websites or services. These links are provided for informational or functional purposes and do not imply that VTC O Pino controls or approves their content.
VTC O Pino is not responsible for the content, availability, security or privacy policies of external websites. Users should consult the terms and conditions applicable to each third-party service.
The processing of personal data is governed by the Privacy Policy.
The use of cookies and similar technologies is explained in the Cookies Policy.
Communications concerning requests, pre-authorisations, approvals, rejections, payments, confirmations, changes or cancellations may be sent by email, telephone, SMS, WhatsApp or any other contact method provided by the applicant.
Users are responsible for providing accurate contact details and checking their junk or spam folders.
VTC O Pino may amend this Legal Notice to reflect legal, technical or operational changes. The applicable version will be the version published on the website at the time of consultation or, in the case of a specific booking, the version accepted when the request was submitted.
This website is governed by Spanish law.
Any dispute should initially be referred to info@vtcopino.com so that an amicable solution may be sought.
Where the contracting party is a consumer or user, the courts and tribunals determined by consumer protection legislation will have jurisdiction. In all other cases, the parties will submit to the courts and tribunals that are legally competent.
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